Shipping & Returns

SHIPPING & HANDLING POLICY

Shipping Costs & Methods

TacSol offers free standard shipping on dealer orders over $3,000, and for website orders exceeding $500 (excluding taxes, fees, and promotions). Additional charges may apply for expedited or alternative shipping methods.

Free shipping is not available for orders shipped to Alaska and Hawaii. Standard shipping rates apply based on the chosen method and delivery address.

Shipping Timeframe

Web orders not containing firearms placed before 10:00 AM MST, Monday through Friday (excluding holidays listed below), will generally be shipped out by the end of the following business day. Orders placed on Friday will typically ship the following Monday, unless that Monday is a holiday listed below. Some exceptions may apply.

  • For orders containing firearms, the following exceptions apply to your order’s shipping timeframe
    • We are unable to ship your firearm(s) until we have received a valid copy of your dealer’s Federal Firearms License (FFL). It is the responsibility of the customer to contact their dealer and have them send a copy of their FFL, and SOT if purchasing an NFA item, to Compliance@TacSolUSA.com 
      • All firearms, including rifles, receivers, silencers, pistols, etc. MUST ship to a Federal Firearms Licensee (FFL Dealer).
    • Orders containing in-stock rifles will generally ship within seven days of ordering as they are built-to-order, provided we have since received your dealer’s FFL and/or SOT.
  • For orders containing backordered products, your entire order will ship once the backordered items are in stock.
    • There are some instances, at TacSol’s sole discretion and expense, where an order will be split and a partial shipment created. This will only occur in the event of significant delays in fulfilling an item contained in your order.

Upon shipment of your order, a confirmation e-mail will be sent out with tracking information.

  • Please allow 24 hours to pass for the tracking number to update.

For orders placed through our Sales Team, your credit card will be authorized upon order placement and charged upon shipment.

Please note that certain TacSol products may not be legal in all states, and we do not ship to states where items are prohibited.

We do not ship on the following holidays:

  • New Year's Day
  • Memorial Day
  • 4th of July
  • Labor Day
  • Thanksgiving and the day after Thanksgiving
  • Christmas

Returns Policy

TacSol only accepts returns on purchases made directly from TacSol. Items purchased from authorized dealers or other vendors are not eligible for refunds, and you will need to contact the seller and refer to their return policy.

If considering a return due to an issue or concern with your product, please contact our Support Team by filling out the contact form.

To return an item purchased from TacSol, you must first obtain a Return Merchandise Authorization (RMA) by contacting our Sales Team at 208-333-9901. For products to be eligible for a refund, they must be

  • Purchased within the last 30 days
  • New, unaltered condition
  • Accompanied by a TacSol invoice containing the items described

Upon receipt of the merchandise, TacSol will inspect before issuing the credit. If a product arrives in a condition not as described above, a credit will not be issued and the items will be returned to the customer at their expense.

All returns are subject to a 20% restocking fee, and the customer is responsible for return shipping costs.

  • In the event of mis-shipped product(s), TacSol will cover all expenses related to the return and replacement with the correct product(s)

The following items are not eligible for returns:

  • Discounted/Sale Items, to include
    • Factory Seconds / Cosmetic Blems
    • Items purchased during promotional sales
  • All firearms, to include
    • Rifles, Pistols, Receivers, Silencers, etc.
  • Items purchased from other vendors

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