Support

 

 

 

Thanks for reaching out!

 

Before reaching out to our Support team, we recommend visiting our FAQ page and Product Manuals page to see if your inquiry is addressed. 

 

For inquiries relating to sales, product questions, or product support, please complete the form to the right with all the required information for your inquiry type, and we’ll get back to you shortly.

We are currently processing all Product Support inquiries via the web form.

 

SUPPORT TEAM SERVICE HOURS

 

Monday: 8am – 4pm MST
Tuesday: 8am – 4pm MST
Wednesday: 8am – 4pm MST
Thursday: 8am – 4pm MST
Friday: 8am – 12pm MST
 
Responses provided within one business day of initial ticket submission.
Requests submitted Friday afternoon or later will be responded to the following business day.
Closed on all major holidays.
 
Our location in Southwest Boise is not open to unscheduled walk-ins. Please reach out to us at 208-333-9901 or use the webform to schedule a visit. We are not currently offering tours of our facility.

!